Our customer service representatives will be able to assist you Monday through Friday from 8:00am to 5:00 pm (Eastern Time). If you have any questions, please feel free to call our Customer Service Department at 1-800-300-0988 or email customercare@goinmobilewithldcb.com.

Each rate plan has specific overage rates, depending on whether for voice, text or data. Visit the website for the overage rates that may apply.

In most cases, yes, but there are exceptions. If you provided a credit card during or after ordering, we can proceed with the order. If not, we will need to secure your credit card (payment) information before your order can be processed.

Yes, and right now there are additional savings to be had for businesses or organizations that order 5 or more phones/devices. Contact us to learn more about discounts & promotions for your organization.

Goin’ Mobile with LDCB (“GM”) will mail you a bill every month (paper, email, or both). You can pay by check, credit card or money order via the mail. You can call in a credit card payments or pay by logging into your account via the website (My Account page). You can have it automatically deducted from your credit card monthly if you choose.

All plans include free long distance, caller id, call waiting, voicemail, call forwarding and 3-way calling.

Pick out a phone you like, then call us. We can walk you through the details. Check out all our phones and plans here.

Everything you see on our website is what we currently offer. Send us a note if you don't see a phone you really want and we'll see if we can get it.

There are several ways to pay your bill, including our online "my account" section. If you need help logging in, let us know. Or, you can mail in a check or call us and pay by credit card. Our address and phone are on the contact us page.

Yes, some. You can roam in Canada and Mexico with the additional of the International Calling Plan Add-don ($8.00/month). Request the international plan during your initial order, or call and we’ll place your order over the phone for international plans.

Visit the coverage map page. You’ll see the blue areas showing the Voice Coverage, the teal areas show the Voice & Data Coverage, and yellow areas showing High-Speed Data.

**(Where there is High-Speed Data, there is also Voice & Data Coverage)**

GM has partnered with a leading cellular company to ensure nationwide coverage. But it’s not everywhere…yet. So please make sure you have coverage available where you plan to use this service.

Each rate plan has specific overage rates, depending on whether for voice, text or data. Visit the website for the overage rates that may apply.

Yes you can. You can do all of the things you love to do on the internet, but be aware of your usage to avoid data overage charges.

2.5 gigabytes per month is the current Mobile Data Card Plan, including uploads and downloads (all internet activity). There is no “unlimited” plan currently.

When you receive your package it will contain installation directions. The wireless broadband devices available have an auto-install and auto-connect ability.

Our customer service representatives will be able to assist you Monday through Friday from 8:00am to 5:00 pm (Eastern Time). If you have any questions, please feel free to call our Customer Service Department at 1-800-300-0988 or email customercare@goinmobilewithldcb.com.

For Returns please call GM at 1-800-300-0988.